Position Summary
The Divisional HR Business Partner (HRBP) serves as a trusted advisor to Kelso’s Service Division and branch leadership, providing hands-on support in manager coaching, continuous improvement of people processes, employee relations, and talent acquisition support. This role is field-based and relationship-driven, focused on strengthening leadership capability and ensuring consistent people practices across assigned operating companies.
Core Responsibilities
Manager Coaching & Leadership Support
- Coach managers on performance management, communication, decision-making, and team effectiveness
- Support difficult conversations and conflict resolution
- Train, evaluate, and support local leadership on labor law compliance
- Train managers on HR processes, policies, and expectations
- Build leadership capability within field and office management teams
Process Improvement & Standardization
- Identify gaps or inefficiencies in people processes
- Support, enhance, and refine evolving processes, practices, and policies
- Partner with Divisional HR Manager to improve consistency and scalability
- Reinforce shared-service boundaries and proper use of HR resources
Employee Relations & Risk Management
- Serve as the primary point of contact for employee relations issues
- Investigate and resolve employee concerns, policy violations, and performance management issues
- Coach and counsel with leaders on corrective action, documentation, and terminations
- Ensure consistent and compliant application of policies across OpCos
- Partner with Divisional HR Manager on high-risk or escalated matters
Organizational Effectiveness & Change Management
- Support assimilation of acquired OpCos, employee integrations, reorganizations, and growth initiatives
- Lead change management efforts during operational transitions, including implementation of new HRIS and CRM platforms
- Assess organization effectiveness and recommend improvements
- Facilitate communication and employee adoption of change initiatives
Recruiting & Talent Support
- Partner with leaders on workforce planning and hiring strategy
- Support interviews, candidate assessments, and selection decisions
- Ensure consistent hiring practices across branches
- Coordinate closely with the HR Administrator on postings, offers, and onboarding
Onsite Presence
- Maintain regular onsite presence with service branches
- Build trust with leaders and employees through visibility and responsiveness
What Success Looks Like
- Reduced employee relations escalations
- Stronger manager capability and confidence
- Consistent people practices across OpCos
- Clear separation between strategic support and administrative execution
Qualifications
- 5+ years HR experience, including employee relations
- Experience supporting field-based or multi-site operations
- Strong coaching and conflict resolution skills
- Comfortable traveling occasionally
- Construction, industrial, or operations-heavy environment preferred