Service Tech Position
Wallace Electric is in search of a Full-Time Service Technician Electrician to join our Service team.
The Service/Small Project Commercial Electrician will be responsible for servicing and installing electrical systems and equipment.
A Person in this position will service, repair, and maintain systems of all types in a customer’s facility during normal working hours and be rotated on-call 24×7. They will also perform small project electrical installations.
(Compensation is determined by pending qualifications.)
Key Responsibilities
- Must be an effective and professional communicator, both written and verbally, filling out daily paperwork correctly.
- Respond to a customer’s electrical needs as directed in a professional manner
- Understand and implement all OSHA requirements and the company’s electric safety policies
- Accurately enter all necessary data into service management software via mobile tablet or phone to update work orders for tracking, documentation and invoicing
- Provide any other required reports to management, in a clear, legible and professional manner (Time Sheets, Employee Evaluations, Vehicle Inspections, Etc.)
- Troubleshoot malfunctioning systems and determine the best course of action for repairs
- Install all systems in accordance with the NEC and any applicable standards and specifications
- Properly communicate all issues to the customer and to management
- Requisition the necessary materials, tools, equipment, and manpower necessary to complete the work order
- Effectively manage resources to best control budgets
- Manage and care for a service vehicle, tools, material inventory, and equipment that are issued to you
- Manage, train, and develop any manpower assigned to you
Character Expectations
- Organized
- Leader
- Adaptable (Flexible)
- Relational
- Good work ethics
- Optimistic towards customers and co-workers
- Problem solver
- Able and willing to ask for help (Humble)
- Professional presentation in appearance and speech
- Arrives to job promptly (On Time)
Required Skills
- Strong commercial and industrial electrical background (5 years or more preferred)
- Strong troubleshooting skills utilizing test equipment
- Strong knowledge of the National Electric Code
- Ability to safely operate and maintain a specialized electrical service vehicle (License required with clean MVR)
- Able to maintain professional appearance and conduct at all times
- Able to demonstrate necessary computer and keyboard skills
- Ability to manage customer and company specific information and documentation in an organized manner
- Able to maintain high levels of productivity, meeting deadlines while maintaining accuracy
- Must be an effective and professional communicator, both written and verbally, filling out daily paperwork correctly
- Able to be on twenty-four-hour call, on a rotating basis, as needed
- Physically able to perform the duties of the position
- OSHA 10 or 30 certified. Safety is a top priority
- Certified to operate a Scissor lift, Boom lift, or Bucket truck but not mandatory. (Training can be provided.)
- Able to bend and install various types of Conduits.
Schedule
- 8hr shifts or as needed to complete the workload
- Monday-Friday (with occasional weekends if needed)
- Overtime
- ON Call 24/7 Rotation as needed
- Possible night work as needed
Compensation
- Pay Ranges from $25 to $40 per hour (Depending on skills and qualifications)
- Retirement 401K (offered after 1 year on the job)
- 401K Matching
- Insurance, Dental, Vision, Short term and Long term Disability Insurance, Life Insurance (offered After 90 days)
- Vacation time
- Company Vehicle